Showing posts with label Learning. Show all posts
Showing posts with label Learning. Show all posts

Wednesday, 3 December 2008

Why Should Anyone Be Led By You?


Why Should Anyone Be Led By You?


Co-Authors Rob Goffee and Gareth Jones


PwC Asian Business Forum was host to Vijay Patel of Waymade Healthcare plc and Professor Gareth Jones, visiting professor at INSEAD and Fellow of the Centre of Management Development at London Business School.


I found Prof Gareth Jones talk particularly interesting and thought it would be useful to share my learning's. I first came across Gareth's work when I was studying at Economics at the London School of Economics and a friend of mine had a copy of an article from the Harvard Business Review entitled "Why should anyone be led by you?" (pdf). I took a photocopy of this and managed to learn the key points, using it to my advantage in many interviews. Hence, it was an absolute pleasure to meet the man who came up with this thinking. What follows is a collection of notes I jotted down during the talk.


  • First born children have a monopoly in the world of CEO's – they seem to develop natural leadership due to having so much attention as a children (guess what – I'm first born!)

  • Important questions: What do followers want? What do the people you aspire to lead want? From the survey conducted, this is what followers wanted:

    • COMMUNITY – they want to feel part of something greater, some type of clan. E.g. PwC laptop bags can be seen all over London and you know they belong to a certain group.

    • SIGNIFICANCE – a leader will recognise you, he will participate at all levels including the lowest (e.g. janitors) and make you feel special. E.g. when Bill Clinton meets people, he shakes hands for an extra second and has a way to make you feel like the only person in the room.

    • EXCITEMENT – followers want to be excited. Leaders can often excite others through their passionate commitment to clearly articulated personal values and to a vision.

    • AUTHENTICITY – followers want at leader who is a real person, doing real things – someone who brings their 'real self' to work, rather than saving for evenings and weekends.
  • You spend most of your adult waking life at work – it had therefore better be meaningful!
  • Definition of Leadership – "effective leadership excites people to exceptional performance"
  • Leadership is:
    • Contextual
    • Relational
    • Non-hierarchal

  • What do Authentic Leaders do?
    • Sensory to people – "smell the gravy" – know what's going on before someone has to tell them. This is a skill you can get better at.
    • Sense situations – know and show enough. (e.g. walk around more)
    • social distance – appropriate levels of intimacy
    • Compelling communication – e.g. Barack Obama – capacity to energise a room with compelling communication is electric.
    • Uses emotions (need to know them first) to energise and liberate others

  • Authentic Leadership has the power to transform organisations and enrich lives.
  • Important to have honest leadership discussions – someone to feedback to you, be it a life long partner, friend or trusted advisors.
  • Vijay Patel said one comment that had impact on me – "always live outside of your comfort zone".

Visit the website for useful articles and more background.

Other links:

Management / Leadership Articles available to download

Wednesday, 14 May 2008

Gandhi’s Top 10 Fundamentals for Changing the World

"You must not lose faith in humanity. Humanity is an ocean; if a few drops of the ocean are dirty, the ocean does not become dirty."

"The difference between what we do and what we are capable of doing would suffice to solve most of the world's problem."

"If I had no sense of humour, I would long ago have committed suicide."

Mahatma Gandhi needs no long introduction. Everyone knows about the man who lead the Indian people to independence from British rule in 1947.

So let's just move on to some of my favourite tips from Mahatma Gandhi.

1. Change yourself.

"You must be the change you want to see in the world."

"As human beings, our greatness lies not so much in being able to remake the world - that is the myth of the atomic age - as in being able to remake ourselves."

If you change yourself you will change your world. If you change how you think then you will change how you feel and what actions you take. And so the world around you will change. Not only because you are now viewing your environment through new lenses of thoughts and emotions but also because the change within can allow you to take action in ways you wouldn't have – or maybe even have thought about – while stuck in your old thought patterns.

And the problem with changing your outer world without changing yourself is that you will still be you when you reach that change you have strived for. You will still have your flaws, anger, negativity, self-sabotaging tendencies etc. intact.

And so in this new situation you will still not find what you hoped for since your mind is still seeping with that negative stuff. And if you get more without having some insight into and distance from your ego it may grow more powerful. Since your ego loves to divide things, to find enemies and to create separation it may start to try to create even more problems and conflicts in your life and world.



2. You are in control.

"Nobody can hurt me without my permission."

What you feel and how you react to something is always up to you. There may be a "normal" or a common way to react to different things. But that's mostly just all it is.

You can choose your own thoughts, reactions and emotions to pretty much everything. You don't have to freak out, overreact of even react in a negative way. Perhaps not every time or instantly. Sometimes a knee-jerk reaction just goes off. Or an old thought habit kicks in.

And as you realize that no-one outside of yourself can actually control how you feel you can start to incorporate this thinking into your daily life and develop it as a thought habit. A habit that you can grow stronger and stronger over time. Doing this makes life a whole lot easier and more pleasurable.


3. Forgive and let it go.

"The weak can never forgive. Forgiveness is the attribute of the strong."

"An eye for eye only ends up making the whole world blind."

Fighting evil with evil won't help anyone. And as said in the previous tip, you always choose how to react to something. When you can incorporate such a thought habit more and more into your life then you can react in a way that is more useful to you and others.

You realize that forgiving and letting go of the past will do you and the people in your world a great service. And spending your time in some negative memory won't help you after you have learned the lessons you can learn from that experience. You'll probably just cause yourself more suffering and paralyze yourself from taking action in this present moment.

If you don't forgive then you let the past and another person to control how you feel. By forgiving you release yourself from those bonds. And then you can focus totally on, for instance, the next point.


4. Without action you aren't going anywhere.

"An ounce of practice is worth more than tons of preaching."

Without taking action very little will be done. However, taking action can be hard and difficult. There can be much inner resistance.

And so you may resort to preaching, as Gandhi says. Or reading and studying endlessly. And feeling like you are moving forward. But getting little or no practical results in real life.

So, to really get where you want to go and to really understand yourself and your world you need to practice. Books can mostly just bring you knowledge. You have to take action and translate that knowledge into results and understanding.

You can check out a few effective tips to overcome this problem in How to Take More Action: 9 Powerful Tips. Or you can move on to the next point for more on the best tip for taking more action that I have found so far.


5. Take care of this moment.

"I do not want to foresee the future. I am concerned with taking care of the present. God has given me no control over the moment following."

The best way that I have found to overcome the inner resistance that often stops us from taking action is to stay in the present as much as possible and to be accepting.

Why? Well, when you are in the present moment you don't worry about the next moment that you can't control anyway. And the resistance to action that comes from you imagining negative future consequences - or reflecting on past failures - of your actions loses its power. And so it becomes easier to both take action and to keep your focus on this moment and perform better.

Have a look at 8 Ways to Return to the Present Moment for tips on how quickly step into the now. And remember that reconnecting with and staying in the now is a mental habit - a sort of muscle - that you grow. Over time it becomes more powerful and makes it easier to slip into the present moment.


6. Everyone is human.

"I claim to be a simple individual liable to err like any other fellow mortal. I own, however, that I have humility enough to confess my errors and to retrace my steps."

"It is unwise to be too sure of one's own wisdom. It is healthy to be reminded that the strongest might weaken and the wisest might err."

When you start to make myths out of people – even though they may have produced extraordinary results – you run the risk of becoming disconnected from them. You can start to feel like you could never achieve similar things that they did because they are so very different. So it's important to keep in mind that everyone is just a human being no matter who they are.

And I think it's important to remember that we are all human and prone to make mistakes. Holding people to unreasonable standards will only create more unnecessary conflicts in your world and negativity within you.

It's also important to remember this to avoid falling into the pretty useless habit of beating yourself up over mistakes that you have made. And instead be able to see with clarity where you went wrong and what you can learn from your mistake. And then try again.

7. Persist.

"First they ignore you, then they laugh at you, then they fight you, then you win."

Be persistent. In time the opposition around you will fade and fall away. And your inner resistance and self-sabotaging tendencies that want to hold you back and keep you like you have always been will grow weaker.

Find what you really like to do. Then you'll find the inner motivation to keep going, going and going. You can also find a lot of useful tips on how keep your motivation up in How to Get Out of a Motivational Slump and 25 Simple Ways to Motivate Yourself.

One reason Gandhi was so successful with his method of non-violence was because he and his followers were so persistent. They just didn't give up.

Success or victory will seldom come as quickly as you would have liked it to. I think one of the reasons people don't get what they want is simply because they give up too soon. The time they think an achievement will require isn't the same amount of time it usually takes to achieve that goal. This faulty belief partly comes from the world we live in. A world full of magic pill solutions where advertising continually promises us that we can lose a lot of weight or earn a ton of money in just 30 days. You can read more about this in One Big Mistake a Whole Lot of People Make.

Finally, one useful tip to keep your persistence going is to listen to Gandhi's third quote in this article and keep a sense of humor. It can lighten things up at the toughest of times.


8. See the good in people and help them.

"I look only to the good qualities of men. Not being faultless myself, I won't presume to probe into the faults of others."

"Man becomes great exactly in the degree in which he works for the welfare of his fellow-men."

"I suppose leadership at one time meant muscles; but today it means getting along with people."

There is pretty much always something good in people. And things that may not be so good. But you can choose what things to focus on. And if you want improvement then focusing on the good in people is a useful choice. It also makes life easier for you as your world and relationships become more pleasant and positive.

And when you see the good in people it becomes easier to motivate yourself to be of service to them. By being of service to other people, by giving them value you not only make their lives better. Over time you tend to get what you give. And the people you help may feel more inclined to help other people. And so you, together, create an upward spiral of positive change that grows and becomes stronger.

By strengthening your social skills you can become a more influential person and make this upward spiral even stronger. A few articles that may provide you with useful advice in that department are Do You Make These 10 Mistakes in a Conversation? and Dale Carnegie's Top 10 Tips for Improving Your Social Skills. Or you can just move on to the next tip.


9. Be congruent, be authentic, be your true self.

"Happiness is when what you think, what you say, and what you do are in harmony."

"Always aim at complete harmony of thought and word and deed. Always aim at purifying your thoughts and everything will be well."

I think that one of the best tips for improving your social skills is to behave in a congruent manner and communicate in an authentic way. People seem to really like authentic communication. And there is much inner enjoyment to be found when your thoughts, words and actions are aligned. You feel powerful and good about yourself.

When words and thoughts are aligned then that shows through in your communication. Because now you have your voice tonality and body language – some say they are over 90 percent of communication – in alignment with your words.

With these channels in alignment people tend to really listen to what you're saying. You are communicating without incongruency, mixed messages or perhaps a sort of phoniness.

Also, if your actions aren't in alignment with what you're communicating then you start to hurt your own belief in what you can do. And other people's belief in you too.


10. Continue to grow and evolve.

"Constant development is the law of life, and a man who always tries to maintain his dogmas in order to appear consistent drives himself into a false position."

You can pretty much always improve your skills, habits or re-evaluate your evaluations. You can gain deeper understanding of yourself and the world.

Sure, you may look inconsistent or like you don't know what you are doing from time to time. You may have trouble to act congruently or to communicate authentically. But if you don't then you will, as Gandhi says, drive yourself into a false position. A place where you try to uphold or cling to your old views to appear consistent while you realise within that something is wrong. It's not a fun place to be. To choose to grow and evolve is a happier and more useful path to take



Thursday, 1 May 2008

TED Talks - Excellent

What is TED?
TED (Technology, Entertainment, Design) is an invitation-only event where the world's leading thinkers and doers gather to find inspiration. The website publishes the talks from these events.
Here are just a few ones I liked:

Richard Branson: Life at 30,000 feet
Richard Branson talks to TED's Chris Anderson about the ups and the downs of his career, from his multibillionaire success to his multiple near-death experiences -- and reveals some of his (very surprising) motivations.




Amy Tan: Where does Creativity hide?

Novelist Amy Tan digs deep into the creative process, journeying through her childhood and family history and into the worlds of physics and chance, looking for hints of where her own creativity comes from. It's a wild ride with a surprise ending.



Stephen Hawking: Asking big questions about the universe
In keeping with the theme of TED2008, professor Stephen Hawking asks some Big Questions about our universe -- How did the universe begin? How did life begin? Are we alone? -- and discusses how we might go about answering them.




V.S. Ramachandran: A Journey to the Centre of your Mind
V.S. Ramachandran explores how brain damage can reveal the connection between the physical brain and the mind -- focusing on three startling delusions.





For a complete list of talks click here.



Wednesday, 23 April 2008

Mind Tools

Beating Procrastination
Manage Your Time. Get It All Done.

If you’ve found yourself putting off important tasks over and over again, you’re not alone. In fact, many people procrastinate to some degree - but some are so chronically affected by procrastination that it stops them achieving things they're capable of and disrupts their careers.
The key to controlling and ultimately combating this destructive habit is to recognize when you start procrastinating, understand why it happens (even to the best of us), and take active steps to better manage your time and outcomes.... (whole article)


The Art of Filing
Managing Your Documents... and Your Time

Have you ever sat there while your boss stands over you, desperately searching for that missing document he or she needs RIGHT NOW? Or have you kept a client waiting on the phone for several minutes while you've searched for a status report?

If you have, then however organized and effective you are in your day-to-day work, your boss and your client may have a less than perfect opinion of you, because in a key encounter, you've let them down. And if it's your job to help people, how much of other people's time are you wasting if you can't find the information you need when you need it?

You owe it to yourself to file effectively, however boring this may seem. Imagine how much more impressive it would have been if – when asked – you'd smiled, accessed a well-organized filing system, immediately found the document, and quickly given the answer! (...whole article)

USEFUL TOOL - Google Desktop - i.e. Google search you entire computer! (files and programmes from a little search box on your desktop)


Source: www.mindtools.com - more useful articles on Time Management, Stress Management, Communication Skills, Memory Improvement, Leadership Skills, Problem Solving and Practical Creativitiy.

Tuesday, 22 April 2008

Speed Reading

The Extraordinary Reader -by Clive Lewis and Anthony Landale

Just completed reading this book that explains how the brain functions and how to apply this knowledge to be able to read faster, understand better and remember more. It is very well written, and with only 95 pages, its easy to read and refer to. Plenty of exercises and clear tips - if I practice the recommendations of this book, I should have tripled my reading speed (currently 240 words per min) in three weeks!

Buy the book at Illumine Website for £10 plus £1.50 postage.









Some useful tips I picked up from the book:

  • The "limbic brain" - is the emotional part of the brain, and when we are able to engage this in learning, our internal settings switch to 'high priority' - the impact being to significantly improve our ability to retain information.
  • How to form a habit - neural pathways for each time you do something - and the more you do it, the stronger the pathway gets (think of driving a car). You eventually get to a stage where it is automatic, i.e. it becomes a habit.
  • To install a new behaviour you need: Commitment, Repetition of the action and Emotional Intensity.
  • The importance of resting and taking breaks whilst studying to optimise recall - every 25 - 45 minutes
  • Effective reading -starts with assessment of the document, rapid pre-read (10 mins max), drawing a Mind Map and then skimming.
  • Importance of Mind Maps and how the brain works (free video information on mind maps)
  • Techniques for establishing a higher base speed: Bouncing, Grouping, Momentum and Guides.
  • Motivation and mental attitudes for reading as well as advanced techniques such as peripheral reading.

Monday, 21 April 2008

Global Oneness Project

This is an amazing project that I came across whilst researching Manav Sadhna and Jayesh bhai, of whom they have made a short video and released. Visit www.globalonenessproject.org for more information.

"The Global Oneness Project is exploring how the radically simple notion of interconnectedness can be lived in our increasingly complex world" - About Us Page

One worthwhile idea is the FREE DVD ("Living Library") they post to you so that you can screen the short video clips with friends and relatives. I have done this and as they promise, a DVD arrived in the post today which I shall be sharing with local people shortly! Also, the website has downloadable discussion guides and posters you can use (e.g. if you are in university and want to hold a viewing followed by discussion).

My favourite clips including the Indian ones I initially was looking for are linked below.

Short Films Online:
Global Oneness Project Trailer
Jayesh Patel - Living Service
Sewa Cafe - Love All, Serve All
Not Just a Piece of Cloth - Goonj


Wednesday, 16 April 2008

A Teacher's Lessons for Business Leaders

Ron Clark is known as "America's Educator," but his formula for motivating students applies beyond the classroom by Carmine Gallo

One of the most inspiring leaders I've met in the last several years does not run a Fortune 500 company, did not launch a startup in his garage, and has not led an army. He's a schoolteacher. But his persuasion skills are so effective they should be adopted by anyone who manages anyone.

Ron Clark taught elementary school in North Carolina. After watching a program about a New York City school that had a hard time attracting qualified teachers, he decided to head to New York with the goal of teaching in one of its toughest schools. Clark eventually landed a job doing just that—in Harlem. He asked if he could teach a class of fifth-graders who had been performing at a second-grade level. The school's administrators wanted to give him the gifted class, but Clark insisted on the underperforming students. In one school year, Clark's fifth-grade class outperformed the gifted class. Clark became Disney's teacher of the year, a best-selling author, an Oprah guest, and the subject of a made-for-TV movie, The Ron Clark Story, starring Matthew Perry. When I was writing my last book, Fire Them Up! I caught up with Clark to discuss how managers can use his techniques to motivate their teams. Here are some of the things he said:

Raise expectations. Students and employees will improve their game in response to a challenge. When Clark walked in to his Harlem class, he announced what seemed to be an absurd goal: The class would test at grade level by the end of the school year. Once the students learned Clark was serious, they responded and began to act like the successful students he had known they could be. One month later, after Clark had seen the results, he began to express a vision nobody had dared to dream—they would outperform the gifted class by the end of the year. As a leader, your job is to think one step ahead of the rest of your team and then equip it with the tools and confidence to get there.

Explain why before how. "It's not enough to set a goal," Clark told me. "You need to tell your students why it's important to reach that goal. For my students, it meant a better future. I told them why they needed to know a certain subject, how it would be an advantage to them in their lives."

When it comes to inspiring your employees, the "why" is also often more important than the "how." Why should they exceed quarterly sales goals? Why should they improve customer service scores? Show your team how accomplishing these goals will improve their lives as well as the lives of those around them.

Encourage celebration and praise. In Clark's book, The Essential 55—his rules for success in the classroom—rule No. 3 is applicable in almost any business setting: If someone in the class wins a game or does something well, we will congratulate that person. Clark believes that anyone—student or employee—will do a better job when he receives praise. But he went one step further in his class. He encouraged the students to celebrate each other's achievements as if they were a supportive family.

He writes: "If you want a team to be successful, you have to create […] an atmosphere where everyone on the team is proud of each other. If you set a goal and everyone is working toward that goal as an individual and not as a team, it can be intimidating. But if you feel like you have the support of an entire team […] then you can set the goal as high as you want because there is no fear associated with it. Every person on that team will want to contribute to achieving that goal because they are doing it together."

Show genuine interest beyond business. Clark cultivated a sense of curiosity and respect in his Harlem classroom, requiring students to respond to a question with a question (his rule No. 6). "You are far more likable and respectful when you are asking about the thoughts and opinions of others," Clark writes.

Showing a genuine interest is a consistent theme among inspiring communicators. Motivating is about bringing out the best in people, but people will not listen to your message until they know you care. Show you care about them personally and you will bring out their best professionally.

Be positive and enjoy life. Clark's can-do spirit is infectious. His words reflect his optimism, and he refuses to let any of his students speak the language of defeat. Rule No. 50 is simply: Be positive and enjoy life. Clark told me a leader must set the tone, especially with the words he chooses to use. It is up to the leader to set high expectations, to praise people, to believe in them, and to do whatever it takes to help people meet their goals and have fun in the process. Despite the challenges Clark faced as a teacher, he remained optimistic and steadfast in his belief that his rules would unlock the students' potential. His passion and positive energy allowed him to see opportunity where everyone else saw obstacles.

Clark's rules are intended to draw out the best in students. They can also help bring out the best in any team. And by inspiring your colleagues and employees in the workplace, you become the kind of person people want to be around.

Buy his book - "The Essential 55"
Visit Ron's Website for more info: http://www.ronclark.info/
Useful Download: Top 10 tips for adding Creativity to the Classroom

Source: Business Week

Wednesday, 9 April 2008

Free University Courses

No tuition money? No problem! There are many top universities that offer free courses online. That’s right, more and more universities are following the open movement and are offering some of their courses for free. And the contenders are not your third class institution, they are international universities of an Ivey league calibre.

1. Massachusetts Institute of Technology
Access the free MIT courses

There are More than 1,800 free courses are offered through the school’s OpenCourseWare project. Courses are in text, audio and video formats and can be translated into a number of different languages.

2. Open University
Access the free Open University course

The Open University is the UK’s largest academic institution. The school’s OpenLearn website gives everyone free access to both undergraduate and graduate-level course materials from The Open University. Courses cover a wide range of topics, such as the arts, history, business, education, IT and computing, mathematics and statistics, science, health and technology.

3. Carnegie Mellon University
Access the free Carnegie Mellon courses

Carnegie Mellon University offers a number of free online courses and materials through a program called Open Learning Initiative. OLI courses are intended to allow anyone at an introductory college level to learn about a particular subject without formal instruction.

4. Stanford University
Access the free Standford courses on itunes

Stanford University, one of the world’s leading academic institutions, has joined forces with iTunes by providing access to Stanford courses, lectures and interviews. These courses can be downloaded and played on iPods, PCs, and Macs and can also be burned to CDs.

5. University of California, Berkeley
Access the free UCLA courses here

UC Berkley has been offering live and on-demand webcasts of certain courses since 2001. Hundreds of current and archived UC Berkley courses are now available as podcasts and webcasts. Courses cover a wide range of subjects, including astronomy, biology, chemistry, computer programming, engineering, psychology, legal studies and philosophy.

6. University of Southern Queensland
Access the free USQ courses

The University of Southern Queensland in Australia provides free online access to a number of different courses through another OpenCourseWare initiative. Each of the five faculties are available and cover a broad range of topics, including communication, science, career planning, technology, teaching and multimedia creation.

Source: http://www.vincentcassar.com

Saturday, 5 April 2008

Meditation

Meditation - Alternative Therapies - Kathy Sykes

Kathy, physicist with a PhD, explores a mriyad of sources to understand if there is any conclusive scientific evidence behind meditation. From Kathmandu to Maharishi Mahesh "Vedic Village" in the USA, she discovers meditation from different angles and comes to the conclusion, which us Hindu's were aware of a long time ago (we did invent it of course!) - meditation is incredibly powerful at healing a vast array of ailments as well as having positive impact on normal individuals. (Read more here)

I was particularly interested by the effect of Meditation to reduce blood pressure and stress levels, producing happy hormones that impacted health. Depression and heart disease are two areas I have experienced in my family and apparently, Meditation can remove/reduce both.

Well - I got the ball rolling by taking my parents to Yoga (at Niran Kari Bhavan, West Bromwich - Dr Praveen Kuman is the Yoga Teacher) and when I go along after a tiresome day at work, I certainly feel much more energised afterwards.

Me thinks I need to put my money where my mouth is and try out meditation seriously... perhaps force myself to sit in peace for 30 mins daily (esp now as I'm off work for a bit)... lets see what happens!

More info on BBC Alternative Therapies - and to get Free Guide click HERE

Further Pschological evidence on this including "mindfulness-based cognitive behavioural therapy (MBCBT)" is found here.

Link: 20 practical tips for quieting the mind